- Written by: Bankinfo Security
- Category: Banking
- Hits: 4593
Would you leave a bank after an unauthorized charge on a credit card or a strange debit from an account? It's a question for financial institutions evaluating the impact of a security breach.
A new study by Carnegie Mellon University researchers suggests that some customers will, in fact, leave even if they receive quick refunds of losses due to fraud. The study is one of only a few correlating the impact of a fraud incident on customer loyalty.
- Written by: News.com.au
- Category: Banking
- Hits: 4812
In the age of the instant everything, why does the money I transfer electronically disappear from my account immediately, but take up to five business days to reach its destination?
I can’t help but imagine a giant multinational conglomerate conspiracy as I watch my funds fly off into the abyss of nothingness for days before my debts are settled at the other end. Where did they go? And importantly, who is earning interest off of them while they’re unavailable?