UK Post Office lets customers verify their identity when collecting deliveries with digital ID app • NFCW

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By Tom Phillips ^[2] • 2 September 2021 • Updated 2 September 2021 • nfcw.com ^[3]

Woman holding phone with Post Office digital ID EasyID app — **DIGITAL PROOF:** Customers can create a digital ID on the EasyID app to prove their identity and age

Consumers can now prove their identity when picking up parcels and other deliveries at post offices across the UK using a digital identity app rather than a paper document such as their passport or driving licence.

The Post Office EasyID ^[4] app is available for both Apple and Android devices and can also be used at some 25,000 participating post offices, convenience stores and other retail outlets when purchasing age-restricted items such as lottery tickets and medicines, as well as for completing online transactions.

Once they have downloaded the app, users can create a digital ID secured by a five-digit PIN by scanning a document such as their passport, driving licence or national ID card and verifying their identity using face recognition technology by taking a selfie with their mobile device.

“The app will make life easier for millions of people who buy items online from retailers and get them delivered to their local post office for collection,” the Post Office says.

“It is also handy for those who miss a home mail delivery and choose to get it delivered to a

UK Post Office lets customers verify their identity when collecting deliveries with digital ID app • NFCW

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