An AT&T customer filed a lawsuit against the company last week accusing it of failing to provide “reasonable and appropriate security to prevent unauthorized access to its customer wireless accounts.” This has led to the theft of cryptocurrency from the plaintiff’s crypto exchange account.
AT&T Sued by Crypto Investor
An AT&T customer, Jamarquis Etheridge, filed a lawsuit in the district court for the Southern District of Texas against AT&T Inc. and AT&T Mobility LLC Wednesday.
Etheridge, a resident of the U.S. state of Texas, has been a customer of AT&T since 2009. He claims to be a victim of “SIM swapping,” also known as “SIM hijacking.” SIM swapping is a common scam that AT&T is no stranger to. The company was involved in a bigger case involving this scam last year with crypto investor Michael Terpin.
The court document filed by Etheridge’s attorney, Richard E. Brown, states that on or about Sept. 10, 2020, AT&T “allowed wrongdoers access to plaintiff Etheridge’s wireless account and, without his authorization,” alleging:
AT&T was unable to contain this security breach until the next day, enabling wrongdoers to drain plaintiff Etheridge’s cryptocurrency exchange account.
He further alleges that “AT&T was well aware of the pervasive harm posed by SIM swapping,” as the company previously issued public advisories warning customers of the industry-wide threat of this type of scam.
Etheridge also said that AT&T assured customers that it was exercising adequate measures to prevent unauthorized SIM swapping from happening to its account holders. Nonetheless, the court document reads:
AT&T engages in practices that … fail to provide reasonable and appropriate security to prevent unauthorized access to its customer wireless accounts, allowing unauthorized persons to be authenticated and then granted access to sensitive customer wireless
