Sparked by a societal digital revolution, a massive banking industry transformation — technological, operational and cultural — is underway as financial institutions scurry to meet shifting customer needs.
Over the past few years, industry experts have predicted the end of physical branches and that customers would progressively move away from cash transactions. However, in an article that was published in 2012, McKinsley & Co. showed that the share of cash in all American retail payments was still nearly one-third. This has forced financial institutions to re-think their models to better predict the amount of cash they’ll need to accommodate their account holders.
Running your own ATM business and keeping it profitable can be a real challenge. Small to medium-size operators often face stiff competition from more established players. And. without years of experience they may make common mistakes that can be very costly. Guest columnist Jeff Sosville, Founder of ATM Brokerage, returns with his latest insights on the 8 mistakes to avoid when operating an ATM business.